No problems with Verizon cell service in Norton. Strangely enough, a couple friends of mine have AT&T and had no issues at all. I am going to ask for a discount on my bill. And I know it can be done. Sometimes, you just have to ask nicely enough to get a supervisor, though. Seriously, don't be rude to the rep, but if he/she is not authorized to do a discount, kindly ask for somebody who is.

Calling Alltel again today, just to make sure tech realizes there is still an issue and the ticket is not closed on it. Repeat calls never hurt.